Recent Storm or Hail Damage to Your Roof?

 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Leslie Eckert 
 
2024-06-09
 
 
  
Extremely pleased with the customer service and quality of workmanship!  Our field estimator was very professional and helpful throughout the entire process!
  
 
  
 
 
 
  
 
 
 Alice Zielonko 
 
2024-06-06
 
 
  
I contracted Gallagher Brothers Construction company to install my new roof and gutters this past March 2024. I got 3 different bids. I was very satisfied and glad I chose them. Brett, the Field Estimator, was very easy to work with. He made sure to explain all that would take place. The roofers came on the day and time they said they would. They finished the roof in 1 day, and the gutters a 2nd day. They were respectful of my property and left it clean. I would definitely recommend them as a reputable company who is very responsive and delivered a quality product.
  
 
  
 
 
 
  
 
 
 Earline Evans 
 
2024-05-24
 
 
  
I don’t like giving bad reviews but I really struggled with this one.  The project manager came out and reviewed our storm damaged to our gutters gave us a very good bid he was very personable.  While I was in the hospital the crew came out I got no notice of the work being done, the crew left didn’t say they were done or nothing. The work they did was below substandard when it rained it looked like a waterfall from the end of the gutter. I called about it no one came out to look I was told that the wood they attached the new gutters to was rotten which didn’t make sense to me. Well during the recent storm the gutter is down.  Now I  have to go thru this whole thing  again with the insurance company.  Like it’s said if it’s too good to be true it probably is. I would not recommend this company.
  
 
  
 
 
 
  
 
 
 Kelly Bell 
 
2024-05-23
 
 
  
Pat was very helpful and explained everything very well.
Highly recommend Gallagher Brothers Construction
  
 
  
 
 
 
  
 
 
 Dylan Smith 
 
2024-05-21
 
 
  
Rex did a great job handling my roof claim and the roofers did excellent work. It's been a couple months since the work has been done and have had no issues at all. Highly recommend.
  
 
  
 
 
 
  
 
 
 Christopher Powers 
 
2024-05-19
 
 
  
My wife and I are very grateful for Gallagher brothers construction! I would definitely recommend them to my friends and family!
  
 
  
 
 
 
  
 
 
 Matt Grant 
 
2024-05-18
 
 
  
Great final product!
  
 
  
 
 
 
  
 
 
 Donna Session 
 
2024-05-16
 
 
  
Can't say enough good things about Brett and the team at Gallagher Bros Construction. Our new roof and gutters turned out great. When they were finished for the day, they came to get the dumpster. At that time, they went around our property and checked with a magnet a second time to make sure no nails were missed. They were great!
  
 
  
 
 
 
  
 
 
 Kelsey Bossung 
 
2024-05-07
 
 
  
Bad experience for nearly a year.
I hate to do this again but, this seems to bet the only way to contact the owner. People deserve to know that I have paid this company over 20k, they did not properly follow up on the extensive repairs made to my house. They replaced my roof, windows, fascia, and siding. We had to request a repair on the siding, which was corrected, however the fascia repair was not as expected as it seems they covered old rotting wood with vinyl when the expectation was to replace the wood. The lights above the garage were cut from the electrical wiring and there are exposed wires above my garage door now. The roof above the porch is sagging. Nails and trash were left in my yard and driveway. We did most clean up. I never personally met anyone from this company, only subcontractors. I always made good on my word, paid on time, and removed my previous Google review at the request of the company when I was blown off by the first salesman, which I now regret giving them a second chance. The quality control on this work has been zero.

Against better judgement, I still requested my front stairs, back stairs, and railings be replaced, signed a contract, and agreed on materials and colors. This was over 6 months ago, and we have yet to receive follow up on that contract, and have not been contacted by this company in over 5 months. My husband and I do work full time, however we have made our selves available to meet with the various subcontractors who have worked on our home. I was hoping for the same respect from Gallagher and have been nothing but disappointed.

Update after reply from owner: a good faith attempt was made to resolve many issues following this review via email prior to this response. That seems to have fallen on deaf ears by Gallagher Brothers. As a result of a honest review, I only received this strange reply, a lot of excuses (people in hospital, people are busy family members, you didn't call us to ask where we were, and your roof was sagging before we fixed it, we did you a favor by cutting wires without proper resolution). I was met with a total unwillingness to resolve this and move forward. This is just another example of the poor communication skills exhibited in my interactions with this company. I warn potential customers to be very cautious and take good notes. See new photo, this company is trying to discredit my review, wires are not dead. They are live and were cut by an unlicensed siding sub contractor who was not replacing our fascia as requested, but was wrapping it in vinyl, at our home, unexpectedly on a busy week day evening in the dark. I never once personally met anyone representing Gallagher Bros, only subcontractors. Nobody thanked me for my business, followed up, or made good on their work to fix things when we did ask them to return.

I'm not just "blasting you" online, I wanted to resolve this. I agree, what's right is right, what's wrong is wrong.

Also, the owner informed me that they do no conduct business via email despite handling most of my prior communication and my contracts via email. If you have speech, hearing, or language barriers, I would warn against using this company. They will not help you unless you CALL and calling will be your job.
  
 
  
 
 
 
  
 
 
 Samantha Montes de Oca 
 
2024-05-06
 
 
  
Great experience. Brett explained everything very thoroughly and answered all my questions before any work started. The Gallagher Bros team had to come back out a couple times to get the pictures and details they needed for my insurance to approve (insurance did not initially approve). After all was said and done, we were approved for a whole new roof. Timely, professional work. There was one minor problem area, but they quickly fixed it. All I had to do was call and let them know, and they were calling me back immediately and sent someone out that day to fix it.
  
 
  
 
 
 
 
 
 
 Google rating score: 4.9 of 5, based on 564 reviews